Not only did Freelantz Photo make my photo shoot experience warm and inviting… Melissa also took the time to help me understand the process, which made me feel VERY comfortable. THANK YOU MELISSA!! As for the products/services: 1) Pictures – really fantastic (my family, friends, and professional acquaintances were just blown away) 2) Pricing – Not only fair, but very competitive 3) Customer service – Nothing short of excellent 4) Quality – Stellar across the board (e.g. photo editing, technology, studio, professionalism, etc.) HIGHLY recommend Freelantz Photo!